How much it costs, how long it takes and how it arrives. No small print.
| Destination | Lead time | Price |
|---|---|---|
| Península | 3–5 working days | 49,99 € · free from 500,00 € |
| Portugal continental | 4–6 working days | 49,99 € |
| Balearic Islands | 5–8 working days | Individual quote |
| The Canary Islands, Ceuta and Melilla | Ask us | Individual quote (taxes and customs not included) |
Lead times start counting from confirmation of payment, not from when the order is placed. Orders with a made-to-measure cut placed before 2pm on a working day are prepared that same day.
The grass travels rolled onto a cardboard tube and wrapped in film. Depending on the volume, it's sent by parcel courier or on a pallet:
A roll 4 metres wide by 10 metres long weighs approximately 100 kg. Plan for two people to handle it, or split the order into 2-metre widths if access is difficult.
As soon as the order leaves the warehouse, we send you an email with the courier and the tracking number. You can also check it at any time from the tracking link included in the confirmation email.
Between 3 and 5 working days to mainland Spain from payment confirmation. Made-to-measure orders placed before 2pm on a working day are prepared that same day.
Rolled onto a cardboard tube and wrapped in film. Up to 30 m² travels by standard courier with delivery to your door; above that amount it's sent on a pallet with kerbside delivery. Bear in mind that a 4 × 10 metre roll weighs around 100 kg: it's worth having two people on hand.
Yes, but with a specific quote to cover the extra cost of sea freight and, for the Canary Islands, Ceuta and Melilla, customs procedures and local taxes. Send us your postcode and the m² you need, and we'll give you a fixed price.
Check the packaging before signing and, if you notice any damage, note it in writing on the courier's delivery note: that's what allows you to make a claim afterwards. Also check that the number of parcels matches the delivery note. Then get in touch with the shop with photos of the condition it arrived in.